I want you out there enjoying your driver, not worrying about money. Here's exactly how refunds and cancelling work.
The routine in four lines
- Every book purchase has 15 days for a full refund, no questions asked.
- Cancel inside the membership's 7 free days and it costs you nothing.
- Cancel the membership any time at consumer.hotmart.com.
- Unsubscribing from the letters does not stop the payment.
The 15-day promise
How long do I have to change my mind about a book?
15 days from the purchase. Ask inside that window and you get all your money back, no questions asked.
Every purchase gets its own 15 days.
Ask for it
How do I actually ask for my refund?
Pick whichever is easiest for you.
Use the refund link in your Hotmart purchase email. Or sign in at consumer.hotmart.com and open the purchase. Or write to [email protected] with the email you used to buy.
Watch for the money
When will the money show up?
It goes back to the same card or PayPal you paid with. Your bank usually shows it within 5–10 business days.
Try the membership free
What if I cancel during the 7 free days?
Then you pay nothing. Not one charge is made.
Your first month is covered
Does the guarantee cover my first membership payment?
It does. Your first membership payment sits under the 15-day money-back guarantee.
Cancel when you like
How do I cancel the membership?
At consumer.hotmart.com: open the membership, go to payment settings and choose cancel subscription. Or write to [email protected] and I'll help.
Your letters keep coming until the end of the month you already paid. After that, no more charges.
Unsubscribing isn't cancelling
If I unsubscribe from the letters, does the payment stop?
Afraid not. Unsubscribing only stops the emails. To stop the payments, cancel at consumer.hotmart.com.
Forgot to cancel?
What if I forgot to cancel, or was charged by mistake?
Write to me within 15 days of that charge and I'll look into it.
That's a promise to look, not an automatic refund.
After day 15
What if it's been more than 15 days?
The guarantee window is closed by then. If something's wrong, write to me anyway and I'll take a look.
Reach me
Where do I write about a refund?
Email [email protected], and include the email you used to buy.
Swing easy. — Megan
Stuck on any step? Email [email protected] and we'll sort it out together.